Introduction Dynamic Coalition "Citizen Participation and Internet Governance" Before The public administration, with the bureaucratic model, responded to "give orders", a closed public administration that did not listen to citizens. The bureaucratic administration was characterized by the secrecy and distancing that existed in public administration in relation to citizens. Likewise, public administration was expensive and inefficient, a growing disinterest and / or distrust of citizens towards local, regional and public institutions. In some countries, it still exists today. Currently the Tic's: It's a great opportunity! Information and Communication Technologies (ICT) are currently seen as the ideal vehicle to solve, transform the rules of operation of public administration to increase their efficiency, creating shared information systems to improve management; simplifying administrative processes and even, expandin
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